Frequently Asked Questions
Everything you need to know about your Coverking experience, from custom orders to delivery.
How do I ensure I am ordering the correct size?
We provide a comprehensive size guide on every product page. We recommend taking your measurements and comparing them to our chart. If you are between sizes, we suggest sizing up for a more comfortable fit.
What is your return policy for apparel?
We offer a 30-day return window for all unworn items with original tags attached. Please note that custom-tailored or personalized pieces are final sale and cannot be returned unless there is a manufacturing defect.
How long will it take to receive my order?
Standard shipping typically takes 5-7 business days. For our 'Made-to-Order' collections, please allow an additional 3-5 days for production before your item is dispatched.
Do you ship internationally?
Yes, Coverking ships to over 50 countries worldwide. International shipping rates and delivery times vary by location and will be calculated at checkout.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options like Klarna and Afterpay for your convenience.
How should I care for my Coverking garments?
To maintain the quality of our fabrics, we recommend machine washing on a cold, gentle cycle and hanging to dry. Specific care instructions are located on the inner label of each garment.